Customer Service Representative Dubuque, IA


Description:
Customer Success Lead
Dubuque, IA – On Site
$55k - $65k / year + bonus opportunity and full benefits package
Direct Hire 
 
 
A local Dubuque, IA manufacturer is seeking a Customer Success Lead to lead customer and internal team members relationships to deliver value to customers. In this role you will provide high quality customer service through incoming calls and email communications. We’re looking for people-oriented professionals who are excited to grow in a cross-functional role and are comfortable speaking and partnering with a variety of customers. In this role you will ensure customers are informed about the latest company products, collect data and prepare reports regarding customers, assist with EDI implementation, maintenance of CRM system and customer programs. This is a direct hire opportunity, meaning the best fit candidate will go directly onto the hiring company’s payroll and be eligible for a full benefits package.
 
 
What we’d like you to bring to the opportunity:
  • Three or more years of professional working experience in a customer focus role (manufacturing environment preferred)
  • Be proactive and solution driven and skilled at follow up
  • Proficient in Microsoft Office Suite
  • Excellent verbal and written communication skills
 
 
Interested in learning more? Great! I want to chat with you too. Please share a copy of your resume to: amanda@careerpros.com
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(563) 556-3040

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