Job Details

ISO Manager Dubuque, IA

• ISO Compliance Management:
  • Develop, implement, and maintain the ISO 9001:2015 (or applicable ISO standards) Quality Management System (QMS) for the machine shop.
  • Oversee internal audits, audits by external parties, and ensure corrective and preventive actions (CAPA) are taken.
  • Coordinate with relevant departments to ensure all activities align with ISO quality standards.
• Quality Assurance:
  • Monitor and improve product quality by ensuring adherence to the ISO quality processes.
  • Lead the implementation of continuous improvement initiatives, ensuring best practices are followed.
  • Provide training and guidance to staff on ISO-related processes, quality control, and standard operating procedures (SOPs).
• Documentation & Reporting:
  • Maintain and update all ISO-related documentation, including work instructions, standard operating procedures, quality manuals, and forms.
  • Prepare and submit regular reports on ISO compliance, audits, and improvement progress to upper management.
• Supplier & Customer Interaction:
  • Work with suppliers and vendors to ensure materials and services meet ISO quality standards.
  • Address customer quality concerns and collaborate with the customer service team to resolve any issues.
• Audit & Corrective Actions:
  • Lead or assist in internal and external ISO audits.
  • Manage non-conformance reports and coordinate the implementation of corrective actions.
• Risk Management:
  • Identify areas of potential risk to the quality system and work proactively to mitigate any issues.
  • Ensure that all machine shop activities follow risk management protocols.

• Experience:
  • Minimum of 3-5 years of experience as an ISO Manager or similar role in a manufacturing or machine shop environment.
  • Strong knowledge of ISO 9001:2015 standards (or other applicable ISO standards).
  • Proven track record of managing ISO audits and compliance.
• Skills & Knowledge:
  • Familiarity with quality management systems (QMS), process improvement methodologies (e.g., Six Sigma, Lean).
  • Strong organizational and project management skills.
  • Excellent communication skills, both written and verbal.
  • Ability to work independently and as part of a team.
• Certifications:
  • ISO 9001:2015 Lead Auditor or similar certifications preferred.
  • Additional certifications in Quality Management (e.g., Six Sigma, Lean) a plus.
• Technical Skills:
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
  • Experience with QMS software and database management systems