IT Helpdesk Technician (Level 1)
Monticello, Wisconsin
Pay: $18 – $25 per hour
Schedule: Monday–Friday, 6:00 AM – 2:30 PM (some overtime as needed)
Pay: $18 – $25 per hour
Schedule: Monday–Friday, 6:00 AM – 2:30 PM (some overtime as needed)
Direct Hire
We are seeking an IT Helpdesk Technician to serve as the first point of contact for employees experiencing IT issues for a local Green County area employer. This role provides Level 1 technical support and helps ensure smooth day-to-day operation of IT systems while delivering excellent customer service. This is a direct hire opportunity. Meaning, the right fir candidate will be on the hiring company’s payroll and be eligible for company provided benefits.
Responsibilities:
- Provide Level 1 troubleshooting for IT issues
- Support Windows systems, tablets, and PCs
- Monitor and maintain printers
- Set up and manage user accounts (onboarding/offboarding)
- Perform routine system maintenance on devices
- Assist with basic system and process improvements
Qualifications:
- Previous IT support or helpdesk experience preferred
- Familiarity with Windows OS and tablets
- Basic understanding of networks and printers
- Strong problem-solving and communication skills
- Ability to multitask and work independently
- Bilingual (English/Spanish) preferred
Apply Today!
If you enjoy solving problems, helping others, and growing your IT skills, we want to hear from you. Apply now to be considered—interviews are starting soon!
If you enjoy solving problems, helping others, and growing your IT skills, we want to hear from you. Apply now to be considered—interviews are starting soon!
Email a copy of your resume to: Amanda@careerpros.com
Or text: 563-663-9119