Enrollment Representative Asheville, NC Administrative Support

Summary The Enrollment Representative I primary responsibility is engaging with Providers, Vendors, Drug Manufacturers, Payers, and Pharmacies to successfully setup and complete the enrollment process for specific Products / Services. The Enrollment Representative II reviews, verifies, and enters information received from the customer into the appropriate systems to configure the customer's business profile and system(s) access. This role is also responsible for reviewing and responding to customer inquiries via all approved modes of communication and may also respond to escalated customer request, as needed. Additional • Reviews and prepares EDI Payer Enrollment paperwork for submission to payers, as well as follow-through to payer enrollment completion. • Collaborates with internal business partners to troubleshoot internal and/or external customer facing issues. • Gathers and compiles data for internal and/or external reporting, as needed • Develops and maintains productive working relationships with customers and internal business partners. Knowledge and Skill • High School Diploma Required • Must be able to work independently, in a fast-paced environment • 1 Year Customer Support Experience • 1 Year of Experience working with technical systems • Strong Problem-solving skills • Data Entry and typing skills, 35-40 wpm • Good Oral and Written skills • Familiar with Microsoft Office Tools, such as Word, Excel, Outlook
Please email resume to nikki@careerpros.com
Sedona Staffing Services is an Equal Opportunity Employer
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