Product Support Representative - Remote Dubuque, IA Administrative Support


Product Support - Customer Service Representative
Remote / Working From Home
$22.50 - $23.50 / hour
Direct Hire / Full Time
 
 
Sedona is partnering with a local Dubuque, IA hiring company seeking to add Product Support Representatives to their team. This is a remote / work from home opportunity. The best fit candidates will answer user inquiries regarding computer software or hardware operation to resolve problems. May install software or perform hardware testing remotely. Enter commands and observe system functioning to verify correct operations and detect errors. Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities. Training is available, but the right fit candidate must possess excellent customer services experience and have solid work longevity in previously held positions.
 
 
What we need from you:

Exceptional customer service skills
Proficient with MS Office
Exceptional listening skills
Ability to multi task
Possess a positive, proactive attitude
Basic HTML experience a plus
VB experience a plus
Understanding of HIPPA compliance regulations
BS degree preferred

 
 
Interested in learning more? Submit a copy of your resume directly to: amanda@careerpros.com
Need help getting started?

(563) 556-3040

Quick Apply

(Upload your resume in Word/.doc or PDF format - optional)

Select File Change Remove

By submitting this form, you agree to CareerPros’ Terms of Service, and consent to your information being used by CareerPros to seek/secure employment on your behalf in accordance to CareerPros’ Privacy Policy.