TECHNICAL TRAINER- INSTRUCTION DESIGN/LEARNING AND DEVELOPMENT
CONTRACT TO HIRE: REMOTE
HOURS: 8AM TO 6PM M-F
Our ideal candidate • Highly motivated individual who thrives in a fast-paced team environment and is readily adaptable to changing organizational needs. • Contact center experience preferred • Excellent teamwork skills and ability to coordinate tasks with others • Values teamwork, problem solving, engagement, and adaptability. Committed to delivering excellent customer service. Responsibilities • Creates and maintains training tools such as needs assessments, online surveys to measure effectiveness of learning offerings, and learning metrics data collection and reports. • Designs and develops content using adult learning techniques and a variety of methodologies, such as role play, simulations, team exercises, group discussions, videos, and online/virtual learning. • Provides logistical support for training and development classes. • Determines and coordinates schedules, manages the registration process and maintains training records and materials using a Learning Management System and other online tools. • Manages and distributes training related communication. • Manages the learning expense process. • Develops a repository to compile, review, post and maintain a variety of learning materials and documentation.
Skills • Strong customer service and collaboration skills • Experience deploying online training and tracking instructor-led sessions using a learning management system. • Experience with advanced features of Microsoft Word, PowerPoint, Excel, Visio and Project as well as SharePoint is desirable. • Able to effectively organize, prioritize and accomplish multiple tasks simultaneously within established time frames. • Works independently with general supervision. • Strong decision-making and problem-solving skills • Maintains regular and punctual attendance
Required Skills 1. Advisory/Consultation (L&D & Architect Design) 2. Vendor Management, Outsourcing Learning Solutions 3. Project Management and Change Management 4. Learning Management System Knowledge 5. Presentation, Facilitation 6. Talent Development 7. Content Curation 8. Technology and PD Learning & Development Experience
Please submit resume to firstname.lastname@example.org
Sedona Staffing Services is an Equal Opportunity Employer