Essential Duties and Responsibilities: • Interviewing clients in a hospital setting and/or home visits to assist them in obtaining maximum benefit coverage. • Completing application for state and federal programs, reviewing medical records and taking all actions necessary to expedite benefit approval. • May be responsibility for maintaining ongoing communications with government agencies regarding the status of claims. • Provide updates and assistance to hospital personnel and other staff as needed. • Maintain documentation of status of claims and client contact on
PLEAcomputer system. • Other responsibilities that are customer specific. Performance Measurements/Expectations: Requirements: • Associates degree required; 4-year degree preferred. Experience / Abilities: • Ability to apply knowledge of federal and state programs to benefit coverage for the client. • Understanding of and ability to apply the medical definition of disability as it relates to body systems and to functions of daily living. • Ability to read and apply the information contained in medical records. • Previous clinical experience preferred or knowledge in medical terminology. • Strong Communication skills (verbal and written); demonstrated experience working with people of various educational and socioeconomic backgrounds (healthcare setting preferred), experience communicating with government caseworkers and hospital personnel. • Strong organization skills – ability to prioritize, plan and follow tasks through to completion without direct supervision. • Computer skills, including word processing (MS Office, Outlook, Excel, preferred). • Fluency in both English and Spanish languages is helpful. Travel and Hours: Local Travel, Hours could vary from 8am until 7pm Monday thru Friday with possible weekends.
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Sedona Staffing Services is an Equal Opportunity Employer