Healthcare Representative 2 Clark, NJ Administrative Support


HEALTHCARE REPRESENTATIVE- BILINGUAL
CONTRACT: 1ST SHIFT
LOCATION: CLARK, NJ
WAGE: $18/HOUR
*MEDICAID EXP AND CHARITY AUDITS EXP**
Summary:
The main function of a healthcare representative is to interact with customers to provide information in response to inquiries about health-related products and services and to handle and resolve complaints. A typical healthcare representative is responsible for determining the clients issue, offer possible solutions or providing follow-up as needed.
Job Responsibilities:
Consult with customers on health-related products and services to provide the best solutions for their health and financial well-being. Contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments. Identify additional needs customers may have and help them to upgrade products or services. Refer unresolved customer grievances to designated departments for further investigation. Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
Skills:
Verbal and written communication skills, attention to detail, customer service skills and interpersonal skills. Ability to work independently and manage one’s time. Ability to accurately document and record customer/client information. Previous experience with computer applications, such as MS Outlook or data entry software.
Education/Experience: High school diploma or GED preferred. 2 to 4 years of customer service related experience required.
 
Please submit resume to nikki@careerpros.com
Sedona Staffing Services is an Equal Opportunity Employer
Need help getting started?

(563) 556-3040

Quick Apply

(Upload your resume in Word/.doc, HTML or PDF format - optional)

Select File Change Remove

By submitting this form, you agree to CareerPros’ Terms of Service, and consent to your information being used by CareerPros to seek/secure employment on your behalf in accordance to CareerPros’ Privacy Policy.