Computer Programmer Tulsa, OK Professional

WAGE: $20-$25/HOUR
Position Summary: Analyst needed to analyze, develop, and maintain custom software applications in a technical support role. Responsible for building relationships and providing technical assistance to internal and external customers in the healthcare transaction processing industry. Daily tasks will include monitoring online work queues, troubleshooting technical issues, speaking with support reps and customers directly, and providing product assistance and training to end users. Responsible for researching and resolving technical issues up to the point that the issues require second-level IT, programming, or development support. Qualified candidates must possess strong technical, PC, and network abilities. Must demonstrate exceptional interpersonal and customer service skills, be able to handle multiple projects concurrently, be self-conscious of their assigned tasks, and be able to meet deadlines. Must be able to rely on and closely follow pre-established instructions, procedures, and guidelines to successfully perform the functions of the position. Applicants must be self-motivated, willing to learn and adapt, and eager to succeed and advance in a team environment. Responsibilities: · Effectively manage multiple projects to ensure timely delivery dates are met · Adhere to timelines to ensure deadlines will be met by Implementation Engineers. If there are issues with making deadlines, reset expectations with project managers and team leaders. · Manage technical ticket requests · Drive the continuous improvement of our implementation methodology and service offerings based on client experiences · Automate or simplify routine and manual tasks such as reporting, file moving, file renaming, data extraction, auditing, monitoring, etc. · Troubleshoot and remedy technical processing issues, recommend fixes, etc. Critical Skills: · Strong technical, PC, and analytical skills · Familiarity with programming basics, if-then-else logic, arrays, and scripting · Familiarity with operating systems, command line commands, and general SaaS infrastructure. · Background with Batch Shell scripting, Linux commands · Strong written and verbal communication skills required · Strong customer service and multi-tasking skills · Strong organizational and time management skills Education / Training: · Associates Degree in Computer Science or Information Technology field or equivalent experience · 2+ years of experience in technical role or internship
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Sedona Staffing Services is an Equal Opportunity Employer
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